Aleumet (aleumet.egov.kz) is your virtual assistant in the world of social services in Kazakhstan, where every resident of the country can find the necessary support and assistance. This portal was created to facilitate access to various types of social assistance, including the opportunity to directly contact the Minister of Labor and Social Protection of the Population. If you are looking for instructions on how to use the portal, the Support section will provide you with all the information you need.
On Aleumet you can easily order the necessary technical rehabilitation equipment and take advantage of many other services without leaving your home. This site brings together all the important information about available services, specialists and providers, making the process of getting help as simple and convenient as possible.
Registration process on the site
Creating an account is an intuitive language selection mechanism (Kazakh or Russian), accessible directly from the main page. Registration on the portal is possible both using an electronic signature and by receiving a one-time password via SMS. This makes the login process accessible and convenient for all users. Parents and guardians can register their wards on the portal, ensuring they have access to necessary services.
Authorization in Account
To access your personal account and the full range of services, you must repeat the registration steps. This ensures that users can manage their queries securely and efficiently and get the help they need.
Using the portal
Interaction with the portal offers a wide range of services available for ordering directly from your personal account. You have access to special social services, technical means of rehabilitation, the services of individual assistants, the possibility of referral to sanatorium-resort treatment and the assistance of sign language specialists. To order services, just follow a few simple steps: log in to your personal account, select the desired category of assistance and fill out an application.
If, when ordering services, you are faced with a notification that an individual rehabilitation program is not available, you must apply for it through the appropriate channels. This may require additional steps, but the portal provides detailed instructions on how to do this.
If you do not have an EDS
If there is no digital signature, the portal still provides limited access to its functions. However, to fully use all the capabilities of the site, including ordering goods and services, an electronic digital signature is required. You can get it through the official e-government website, following the instructions provided there.
Problems and solutions
The portal anticipates possible difficulties that users may encounter, including delays with an individual rehabilitation program or issues related to the return of goods. For each situation, clear recommendations and instructions are offered to help solve problems and ensure the most effective interaction with the portal.
Eventually, Aleumet is a powerful social support tool designed to simplify the process of receiving assistance and services for residents of Kazakhstan. Thanks to its ease of use and wide range of services provided, the portal is an indispensable resource for those seeking support and assistance in various life situations.
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