Founded in 1998, Alseco is a leading IT company specializing in creating innovative software for the housing and utilities industry. We work with service providers to develop solutions that optimize operations. To get the maximum benefit from Alseco's offers, we recommend creating a personal account on our platform.
How to register an account
To get started with your own Alseco account, follow these instructions:
- Go to our home page.
- Find and select ALSECO Receipts on the left side.
- Select the “Register” button just above the form.
- Complete the registration form with your username, email and password. Make sure you re-enter your password to verify.
- Enter your personal account number and the exact amount of your last payment, including cents.
- Click on the "Registration" button to continue.
- Confirm your email to activate your account.
Account Login Instructions
For those who already have an account:
- Go to the website.
- Enter your username and password.
- Click "Login" to log into your account.
Password reset
If you need to reset your password:
- On the main page, go to the “ALSECO Receipts” section.
- Select "Forgot Password" located below the login field.
- Enter your email and follow the instructions sent to reset your password.
Advantages of using Alseco.kz
- Complex solutions: Alseco.kz provides a wide range of IT solutions specifically designed for the housing and communal services sector, which help optimize operations and increase efficiency. This includes everything from billing systems to enterprise management.
- Long-term examination: Since 1998, Alseco has been developing software solutions, bringing extensive experience and stability to the utility management sector.
- Integrated Services: The platform offers seamless integration of services such as bill management, payment processing and even meter reading, making it a one-stop solution for both consumers and utility providers.
- Convenient interface: The Alseco.kz personal account is designed with intuitive and simple navigation, which allows users to conveniently manage their utilities.
- Mobile accessibility: With the Alseco mobile app, available on both Android and iOS, users can access their accounts and perform necessary transactions on the go.
- Safety and reliability: Alseco places great emphasis on security, ensuring that user data and transaction details are protected with robust cybersecurity measures.
Disadvantages of using Alseco.kz
- Regional restriction: The services provided by Alseco are primarily focused on Kazakhstan, which may not be available or relevant to foreign users.
- Complicated registration process: The registration process can be somewhat cumbersome, requiring multiple steps and detailed information, which may be undesirable for some users.
- Feature availability: Some features, such as meter reading, are still in testing and may not be available to all users.
- Language barriers: Although the website and services are tailored for the Kazakh market, users who do not speak Russian or Kazakh may find it difficult to navigate and use the platform effectively.
- Internet addiction: Being an online platform, Alseco.kz requires a stable internet connection to access all of its features, which may be a limitation in areas with poor connectivity.
- Customer support availability: Although the platform offers customer support, limited operating hours may not accommodate all users' schedules, especially in emergency situations.
Alseco comprehensive services
We offer a wide range of services including:
- Custom IT solutions to improve business efficiency.
- Comprehensive IT audits and support services.
- Consultations and implementation of IT infrastructure.
- Detailed utility billing and account management.
- Advertising opportunities on printed utility bills.
Features of your personal account in Alseco
With your account you can:
- Access detailed account information and manage your utilities.
- View transaction history and request official receipts.
- Update personal preferences and make payments.
- Submit meter readings (please note: this feature is currently in testing).
Mobile access
To get mobile access to your services, download the ALSECO application. Personal account" from Google Play or App Store.
Payment methods for ALSECO bills
You can pay ALSECO bills through:
- Kazpost cash desks.
- Local bank branches.
- Online banking platforms.
- Various payment kiosks.
Acceptance of electronic invoices.
To receive invoices electronically:
- Send the completed application form, as well as identification and ownership documents, to the postal address. Please indicate that you would like to receive an electronic invoice.
- Alternatively, subscribe via the ALSECO app.
Contact Information
Visit us or contact us at:
- Location: Almaty, Bayzakova street, 221, 1st floor.
- Phone: +7(743)436-76-54 (support service).
- Opening hours: Monday - Friday, 08:00 - 16:30. Closed on weekends and holidays.
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